IBM DS5020 Manuel d'utilisateur Page 184
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Table 20. Symptom-to-FRU index
Problem
indicator Component Possible cause Possible solutions
Amber LED is lit Drive CRU
(Drive Fault
LED)
Note: The
green Drive
Activity LED
might also be
lit.
Drive failure Replace the failed drive.
Note: The amber LED on the
drive is also lit if the drive slot
has a blank drive tray inserted.
Drive uncertified Verify the drive option and FRU
part number to verify that it is
supported by the DS5020 storage
subsystem. (For FRU part
numbers, see Table 21 on page
161.)
RAID controller
(Fault LED)
Note:
Controller
Service Action
Allowed LED
will also be lit.
RAID controller
failure
Replace the RAID controller. See
your controller documentation for
more information. See Chapter 5,
“Replacing components,” on page
121 for more information.
Controller was
placed offline by a
user or the other
controller.
Use the menu function in the
DS5020 Subsystem Management
window to place the controller
back online. If the controller
continues going to an offline state
after being placed online, replace
the RAID controller.
Unsupported
controller type. For
example, a DS4200
Express FRU is
inserted into a
DS5020 chassis.
Use the Storage Manager Client
Subsystem Management window
and Recovery Guru to verify that
the correct controller FRU is
used. Replace with the correct
DS5020 controller FRU.
RAID controller
(Port Bypass
LED)
No incoming signal
detected
Reconnect the SFP modules and
the Fibre Channel cables. Verify
the input and output SFP using
the path failure determination
instruction in the DS4000
Problem Determination Guide
and the Fibre Channel loopback
and female-female LC connector.
Replace either input or output
SFP modules or Fibre Channel
cables as necessary.
Incorrect enclosure
speed setting
When connecting storage
expansion enclosures to the
existing operating redundant
drive loop with a different speed
setting, the port goes into bypass
mode because mixing different
speed enclosures within the
same redundant drive
loop/channel is not supported.
RAID controller
failure
If the RAID controller Fault LED
is lit, also replace the RAID
controller.
154 IBM System Storage DS5020 Storage Subsystem: Installation, User’s, and Maintenance Guide
- First Edition (July 2009) 4
- Contents 5
- Contents v 7
- Contents vii 9
- © Copyright IBM Corp. 2009 ix 11
- © Copyright IBM Corp. 2009 xi 13
- Safety xv 17
- Safety xvii 19
- Cable Warning: 20
- About this document 21
- General overview 22
- About this document xxi 23
- About this document xxiii 25
- Before you call 26
- Using the documentation 26
- Web sites 27
- Software service and support 28
- Hardware service and support 28
- Fire suppression systems 29
- Chapter 1. Introduction 31
- Base DS5020 features 32
- Operating system support 33
- Fibre Channel defined 33
- SATA defined 33
- Inventory checklist 33
- Best practices guidelines 35
- Storage subsystem components 36
- Chapter 1. Introduction 7 37
- Controllers 38
- Chapter 1. Introduction 9 39
- Controller B 40
- Chapter 1. Introduction 11 41
- AC power supply and fan units 43
- Battery units 44
- Figure 7. Backup battery unit 45
- SFP modules 46
- Chapter 1. Introduction 17 47
- Determining firmware levels 48
- 44.70 cm (17.60 in.) 49
- 12.95 cm (5.1 in.) 49
- 57.15 cm (22.5 in.) 49
- 48.26 cm (19.00 in.) 49
- Shipping dimensions 50
- Temperature and humidity 50
- Altitude 51
- Airflow and heat dissipation 51
- Acoustic noise 52
- Electrical requirements 53
- Chapter 1. Introduction 25 55
- Installation overview 57
- Ser i al n u m b er 58
- Machine type 58
- Model number 58
- Preparing for installation 59
- Tools and hardware required 61
- Preparing the site 61
- Preparing the rack cabinet 62
- Installing the support rails 62
- Installing the DS5020 66
- Removing the CRUs 66
- Removing a controller 67
- Removing an E-DDM 69
- Front of Rack 71
- M5 screws 71
- M4 screws 71
- Replacing an E-DDM 74
- Enclosure ID settings 75
- Enclosure ID 76
- Handling fiber-optic cables 77
- Installing SFP modules 78
- Removing SFP modules 80
- Protective cap 83
- Fibre-optic 83
- Redundant drive channel pair 85
- Redundant 86
- Drive Channel 86
- Port 2, drive channel 1 100
- Port 1, drive channel 1 100
- Port 1, drive channel 2 100
- Port 2, drive channel 2 100
- Host portsController A 113
- Host ports Controller B 113
- Host 1, Host Adapter 1 and 2 114
- Host 2, Host Adapter 1 and 2 114
- Cabling the ac power supply 121
- © Copyright IBM Corp. 2009 93 123
- Web pages 124
- Hardware responsibilities 124
- Firmware updates 129
- Checking the LEDs 131
- Front LEDs 132
- Battery unit LEDs 133
- Controller LEDs 134
- Seven-segment 138
- Diagnostic 138
- Cache memory 146
- Subsystem cache battery 147
- Figure 74. Battery unit LEDs 149
- Replacing a controller 152
- Class 1 Laser Product 153
- Laser Klasse 1 153
- Laser Klass 1 153
- Luokan 1 Laserlaite 153
- Apparell Laser de Calsse 1À 153
- Pro t ect i ve cap 154
- SFP m o d u l e 154
- Plastic tab 154
- Guide pin 155
- Working with hot-swap E-DDMs 156
- Installing hot-swap E-DDMs 158
- Tr ay h a n d l e 159
- Tr ay l a t c h 159
- Replacing hot-swap E-DDMs 160
- Replacing multiple E-DDMs 161
- Two on = 4 Gbps 167
- One on = 2 Gbps 167
- Link Rat e sw it ch 168
- (2 Gbps or 4 Gbps) 168
- Replacing a battery unit 174
- Replacing an SFP module 176
- Replacing a midplane 179
- Front cage frame screws 180
- Sc r e w 181
- Sc r e w s 181
- General checkout 183
- Solving problems 183
- Parts listing 190
- Appendix A. Records 193
- Sample information record 195
- Installed device records 196
- Rack Mounting 199
- Template 199
- Rack specifications 203
- EIA Hole Spacing 205
- Appendix D. Power cords 209
- Appendix D. Power cords 181 211
- Appendix F. Accessibility 225
- Trademarks 227
- Important notes 228
- Particulate contamination 229
- Documentation format 229
- Notices 201 231
- Glossary 233
- Glossary 205 235
- Glossary 207 237
- Glossary 209 239
- Glossary 211 241
- Index 215 245
- Index 217 247
- Part Number: 49Y0289 250
- Printed in USA 250
- (1P) P/N: 49Y0289 250
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