Ibm 6341 Manuel d'utilisateur

IB MHard ware Maintenan ce ManualTypes 2254, 2256, 2257, 6336, 6337, 6339 ,6341, 6342, 6346, 6347,6348

DID YOU RECEIVE THE CORRECT RESPONSE?If NO, continue to 002.If YES, proceed to 003.002If the Power Management feature is enabled, do the followi

No-beep symptomsImportant:Type 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, and 6348 computers defaultto come up quiet (no beep and no

POST error codesEach time you power-on the system, it performs a series of tests that check theoperation of the system and some options. This series o

POST Error Code FRU/Action111I/O channel parity error1. Reseat adapters2. Any adapter3. Riser card4. System Board114Adapter ROM error1. Adapter Memory

POST Error Code FRU/Action167Microprocessor installed that is notsupported by the current POST/BIOS1. Run Setup. Check Stepping level forthe BIOS leve

POST Error Code FRU/Action262POST detected a base memory or extendedmemory type error1. Run Setup. Check System Summarymenu for memory. (See “Setup Ut

POST Error Code FRU/Action6XXNot listed above1. Diskette Drive2. System Board3. Riser card4. External Drive Adapter5. Diskette Drive Cable6. Power Sup

POST Error Code FRU/Action1117Failed baud rate test1. Run Enhanced Diagnostics1162Serial port configuration error1. Run Configuration2. Serial Adapter

POST Error Code FRU/Action180X, 188XPCI configuration or resource error1. Run Setup and verify PCI/ISAconfiguration settings.2. If necessary, set ISA

POST Error Code FRU/Action5962An IDE device (other than hard drive)configuration error1. Run Configuration2. CD-ROM Drive3. CD-ROM Adapter4. Zip or ot

POST Error Code FRU/Action10103, 10110, 1011711. System Board2. Data/Fax Modem3. Riser card10117Not listed above1. Check system speaker2. Check PSTN c

Chapter 2. General InformationFeaturesThis section provides an overview of the computer features, preinstalled software,and specifications.Microproces

POST Error Code FRU/Action10461Drive format error1. Run Enhanced Diagnostics10462Controller seek error1. Run Enhanced Diagnostics10464Hard Drive read

POST Error Code FRU/Action119XX1. 3119 Adapter121XX1. Modem Adapter2. Any Serial Device3. System Board4. Riser card136XX1. ISDN Primary Rate Adapter2.

POST Error Code FRU/Action185XXXX1. DBCS Japanese Display Adapter/A2. System Board3. Riser card20001 to 200031. Image Adapter/AImage-I Adapter/A2. Mem

POST Error Code FRU/ActionTape Drive green ″in use″ LED fails to comeon1. Tape Drive2. SCSI Adapter or System Board3. SCSI Cable (internal)4. SCSI Cab

POST Error Code FRU/Action275121. WMSELF.DGS diagnostics file ismissing2. WMSELF.DGS diagnostics file is incorrect275351. 3V Lithium Backup Battery2.

Miscellaneous error messagesMessage/Symptom FRU/ActionCMOS Backup Battery inaccurate1. CMOS Backup Battery (see “Safetyinformation” on page 207)2. Sys

Message/Symptom FRU/Action″Insert a Diskette″ icon appears with aknown-good diagnostics diskette in the first3.5-inch diskette drive.1. System Board2.

Message/Symptom FRU/ActionSome or all keys on the keyboard do notwork1. Keyboard2. Keyboard Cable3. System BoardUndetermined problemsCheck the power s

110 Hardware Maintenance Manual

Chapter 7. PartsSmall Desktop ModelTypes 2256, 6339, 6346© Copyright IBM Corp. 2000 111

v PS/2 keyboard connectorv Ethernet connectorv Monitor connectorv Three audio connectors (line in, line out, and microphone)v Front connectors on some

12345678910Machine Type 22561 Top Cover Assembly, Black (models 22T 23V 52T 53V 81V93V 1FA 2AA 95A 12Q 22Q 23M B3M 51Q 52Q 54M 71Q82M 92M 91Q,72J 73J

Machine Type 22561 Top Cover Assembly, Black (models 96J 97J 98J 99J) 58P98632 Intel Celeron 100/800 128K (model 12Q) 24P57842 Intel Celeron 100/850 1

Machine Type 22569 Basic Chassis, Black (all models) 31P561110 120 W Power Supply, PFC version (all models) 25P4966Front panel assembly (models 84J 1A

Machine Type 2256System Stand, Black (all models) 32P4065I/O Slot Cover (all models) 31P5615Cable - Primary IDE (all models) 31P5616FDD Cable (all mod

Recovery CDs Win ME - Machine Type 2256Slovenian 25P5979Slovak 25P5980Greek 25P5981Turkish 25P5982Thai (model 22T 52T) 25P5983Recovery CDs Win 2K - Ma

Recovery CDs Win 98 SE - Machine Type 2256US English (models 23U, B4U, 20U) 25P6102UK English (models 22G, B6G, PAG, PBG, 13G 31G, 41G,52G)25P6103AP E

Recovery CDs Win XP Home - Machine Type 2256Brazil/Portuguese 33P2100Swedish 33P2103Danish 33P2106Finnish 33P2109Norwegian 33P2112Dutch 33P2115Hebrew

Keyboards - Machine Type 2256Japanese, Rapid Access IIIe Keyboard (black) (models 72J73J 74J 75J 94J 76J 77J 78J 83J 84J 1AJ 1BJ 1CJ 1DJ 2BJ 96J97J 98

Power Cords - Machine Type 2256Polish 1339520Portuguese 1339520Serbian 1339520Slovakian 1339520South African 14F0015Spanish 1339520Swiss 1339520Swiss

Machine Type 63392 Intel Celeron 1.2 GHz (model 20J) 57P70002 Intel Celeron 1.3 GHz (model 3AA) 33P08112 Intel PIII 933 MHz (models A1A A2A) 25P07192

v Microsoft Windows 95v Microsoft Windows NT®Workstation Version 4.0v Microsoft Windows XP Personal and ProfessionalSpecificationsThis section lists t

Machine Type 63396 CD-ROM 48x, Lite-On, Black (models 21U 21F 24U 24F 24GB5U B5F B8U B3U B3F B8G 26U 26G B7U B7F C2G 41U41F 41A 41T 41Q 41J 44U 44F 44

Machine Type 6339Fansink - Heatsink with Fan and Clip Assembly (models81U 71G 72G 72A 73A 82J 83J 84J 1AA 1BJ 1CJ 1DJ 1EJ 1FJ10J)32P4086Fansink - Heat

Machine Type 6339FDD Cable (all models) 31P5617Cable - Secondary IDE (CD_ROM) (all models) 31P5618CD-ROM Audio Cable (all models) 75H9219Shields 5.25

Recovery CDs Win 2K - Machine Type 6339Czech Win 2K (models 24G B8G 26G C2G 49G 41G 56G57G 64G 65G 72G)25P6036Russian Win 2K (models 24G B8G 26G C2G 4

Recovery CDs Win 98 SE - Machine Type 6339Greek (model 44G 71G) 25P6126Turkish (model 44G 71G) 25P6127Thai (model C1T 41T) 25P6104Recovery CDs Win XP

Keyboards, Netvista PS2 - Machine Type 6339Danish, white (all models) 32P5047Dutch, white (all models) 32P5048French, white (all models) 32P5049French

Keyboards, Netvista PS2 - Machine Type 6339Danish, Black (all models) 32P5007Dutch, Black (all models) 32P5008French, Black (all models) 32P5009French

Keyboards, PC Next Lite - Machine Type 6339Czech, Black 37L2559Danish, Black 37L2560Dutch, Black 37L2561French, Black 37L2562German, Black 37L2563Gree

Keyboards, PC Next Lite - Machine Type 6339Danish, White 37L2523Dutch, White 37L2524French, White 37L2525German, White 37L2526Greek, White 37L2527Hebr

Power Cords - Type 6339Hungarian (all models) 1339520Israel (all models) 14F0087Italian (all models) 14F0069Latin American (all models) 6952301Netherl

Physical specification — desktop modelDimensionsHeight: 140 mm (5.5 in.)Width: 425 mm (16.7 in.)Depth: 425 mm (16.7 in)WeightMinimum configuration as

Machine Type 634673.5″ 1.44MB Diskette Drive, Black Bezel (models 12Q, 22Q,22T, 23C, 23M, 23V, B3M)76H40918 3.5 FDD Bracket (all models) 31P56199 Basi

Recovery CDs Win 2K - Machine Type 6346US English Win 2K (model 24U) 25P6019UK English Win 2K (model 24G) 25P6020AP English Win 2K (models 24A, 24Q) 2

Recovery CDs Win 98 SE - Machine Type 6346Finnish 25P6115Norwegian 25P6129Swedish 25P6116Arabic Enabled 25P6117Hebrew 25P6119Czech 25P6120Russian 25P6

Keyboards - Machine Type 6346Romanian, white 32P5064Russian, white 32P5065Russian/Cy, white 32P5066Serbian/Cyrillic, white 32P5067Slovak, white 32P506

Keyboards - Machine Type 6346Romanian, Black (model 24G) 32P5024Russian, Black (model 24G) 32P5025Russian/Cy, Black (model 24G) 32P5026Serbian/Cyrilli

Power Cords - Type 6346Swiss - French/German (all models) 14F0051US English (all models) 93F2364UK - Ireland (all models) 14F0033Yugoslavian (all mode

Machine Type 6347DASD Soft Mount HDD Rail Assembly (all models) 19K5331Lithium Battery (all models) 33F83542 Button Mouse (all models) 10L61453.5 DASD

Recovery CDs Win 98 SE - Machine Type 6347US English 25P6102UK English 25P6103AP English 25P5715French 25P6105Canadian French 25P6106Spanish 25P6107LA

Keyboards - Machine Type 6347German, white (all models) 32P5052Greek, white (all models) 32P5053Hebrew, white (all models) 32P5054Hungarian, white (al

Power Cords - Type 6347Italian (all models) 14F0069Latin American (all models) 6952301Netherlands (all models) 1339520New Zealand (all models) 93F2365

Physical specifications — microtower modelDimensionsHeight: 192 mm (7.6 in.)Width: 385 mm (15.2 in.)Depth: 388 mm (15.3 in.)WeightMinimum configuratio

Machine Type 63413 CD-ROM 48x Samsung, White (models 18A 1AA 23U 23F23A 27U 27F 27S 27P 27A 27C 27M 27D A1A A2A B3A B4UB4F B5U B5F B5G B6G B7U B7A PAG

Machine Type 63417 DASD Soft Mount HDD Rail Assembly (all models) 19K53318 3.5 DASD Bracket (all models) 06P27349 Chassis Assembly (all models) 06P273

Machine Type 634114 64MB SDRAM Memory (models 12S 12P 13C 13M 13D 14S14P18A 21C 21M 21D 23U 23F 23A 24P 24S 25S 25P 25T25Q A1A B1S B1P B2S B2P B3A B4U

Machine Type 6341Fansink - Heatsink with Fan and Clip Assembly (modelsB1S B1P B2S B2P B3A B4U B4F B5U B5F B5G B6G B7U B7APCU PCG A1A A2A PCT PCQ B7F B

Recovery CDs Win 2K - Machine Type 6341French Win 2K (models PCG 19G 26G B5G 32G 42G 51G47G 57G 64G PEG 38G 3AG 3DG 35G 58G 72G 74G,76G79G 7BG 7DG 7EG

Recovery CDs Win 2K - Machine Type 6341Hungarian Win 2K (models PCG 19G 26G B5G 32G 42G51G 47G 57G 64G PEG 38G 3AG 3DG 35G 58G 72G74G,76G 79G 7BG 7DG

Recovery CDs Win 98 SE - Machine Type 6341Arabic Enabled (models 22G B6G PAG PBG 13G 31G 41G52G 46G 51G 56G 65G PHG 37G 39G 3BG 3CG 36G 5AG71G 73G 75G

Recovery CDs Win XP ME - Machine Type 6341Simplified Chinese (models 81U D1U 77G 78G 7AG 7CGE1U E3U 7DG 7EG)46P4010Traditional Chinese (models 77G 78G

Keyboards PS2 NetVista, White - Machine Type 6341Czech, white (all models) 32P5046Danish, white (all models) 32P5047Dutch, white (all models) 32P5048F

Keyboards Next A Lite, White - Machine Type 6341Belgium/UK, white (all models) 37L2520Bulgarian, white (all models) 37L2521Czech, white (all models) 3

8 Hardware Maintenance Manual

Keyboards PS2 Fullwidth, Black - Machine Type 6341Chinese/US Hong Kong/Taiwan 32P5105Czech (models 79G 7AG 7DG 7EG) 32P5106Danish (models 79G 7AG 7DG

Power Cords - Type 6341Bulgarian (all models) 1339520Canadian (all models) 93F2364Czechoslovakian (all models) 1339520Denmark (all models) 13F9997Finl

Machine Type 63368 3.5 DASD Bracket (all models) 06P27349 Chassis Assembly (all models) 06P273110 Fan/Speaker Bracket (all models) 09N576311 System Bo

Recovery CDs Win 2K - Machine Type 6336UK English Win 2K 25P6020AP English Win 2K 25P6021French Win 2K 25P6022Canadian French Win 2K (models CVF) 25P6

Recovery CDs Win 98 SE - Machine Type 6336Arabic Enabled 25P6117Hebrew 25P6119Czech 25P6120Russian 25P6121Polish 25P6122Hungarian 25P6123Slovenian 25P

Keyboards - Machine Type 6336Slovak, white 32P5068Spanish, white 32P5069Swedish/Finn, white 32P5070Swiss F/G, white 32P5071Thailand, white 32P5072Turk

Power Cords - Type 6336Chile 14F0069Argentina, Paraguay, & Uruaguay 36L8880China 02K0545158 Hardware Maintenance Manual

Microtower ModelTypes 6348, 6342, 2257, 2254, 633712345678109131412111519161817Chapter 7. Parts 159

Machine Type 63481 Top Cover Assembly, Pearl White (models 26A 26C 26M26D 26Q 26T 26V)06P82111 Top Cover Assembly, Black (models 26U 26F 26S 26P 26G)

Machine Type 634816 System Board W/O Mem/Proc (all models)Important: These models may contain systemboard partnumber 49P0404 or 33P0825. Only install

Chapter 3. DiagnosticsSetup Utility program ...10Product Recovery Program menu ...11Diagnostics ...12Diagnostics program downlo

Recovery CDs Win 2K - Machine Type 6348Greek Win 2K (model 26G) 25P6072HebrewWin2K(model26G) 25P6061Italian Win 2K (model 26G) 25P6028Dutch Win 2K (mo

Recovery CDs Win 98 SE - Machine Type 6348Greek 25P6126Turkish 25P6127Thai 25P6104Keyboards - Machine Type 6348US English, white (models 26A, 26C, 26Q

Keyboards - Machine Type 6348UK English, white 32P5075US International, white 32P5076Yugoslav/Latin, white 32P5077Brazil/Portuguese, white 32P5078Keyb

Keyboards - Machine Type 6348UK English, Black (model 26G) 32P5035US International, Black 32P5036Yugoslav/Latin, Black (model 26G) 32P5037Brazil/Portu

Machine Type 63421 Top Cover Assembly, Pearl White (models 12C 12M 12D12V PSA PST PSQ 13T 13Q 22C 22M 22D 22V 23A 23T 23Q24T 24Q 25T 25Q 26V B3T B3Q P

Machine Type 63426 Front Bezel Assembly, Pearl White (models 12C 12M 12D12V PSA PST PSQ 13T 13Q 22C 22M 22D 22V 23A 23T 23Q24T 24Q 25T 25Q 26V B3T B3Q

Machine Type 634212 40 GB ATA-100 HDD (models 14S 14P 25P 25T B2S B2P 25U25S 25Q B3T B3Q PNU PQU PSU PSF PSA PST PSQ PTUPSV B3U B4T B4Q B3F B5U B5F 45

Machine Type 634219 155 W Power Supply, uATX (models 13T 13Q 14S 14P 22M22D 22V 23A 23T 23Q 24T 24Q 25U 25S 25P 25T 25Q 26VB2S B2P B3T B3Q PBU PHU PNU

Machine Type 6342Blank Bezel 5.25″ Bay, Black (models 14S 14P 15G 25U 25S25P B2S B2P PAG PBU PHU PNU PQU PSU PSF PTU PGGPJG PPG PRG PUU PUF 23U 23F 26

Recovery CDs Win 2K - Machine Type 6342Swedish Win 2K (models PGG PJG PPG PRG 26G B7G 46G54G PPG PRG RAG RCG 62G)25P6033Arabic Localized Win 2K (model

Setup Utility programAttention:A customized setup configuration (other than default settings) might exist on the computeryou are servicing. Running th

Recovery CDs Win 98 SE - Machine Type 6342Arabic Enabled (models PAG 15G B6G 43G 55G PGG REGRGG 81G)25P6117Hebrew (models PAG 15G B6G 43G 55G PGG REG

Recovery CDs Win ME - Machine Type 6342Polish 25P5977Hungarian 25P5978Slovenian 25P5979Slovak 25P5980Greek 25P5981Turkish 25P5982Thai 25P5983Keyboards

Keyboards PS2 NetVista, White - Machine Type 6342Thailand, white (all models) 32P5072Turkish, white (all models) 32P5073Turkish, white (all models) 32

Keyboards PS2 NetVista, Black - Machine Type 6342Thailand, Black (all models) 32P5032Turkish, Black (all models) 32P5033Turkish, Black (all models) 32

Power Cords - Type 6342Chile (all models) 14F0069Argentina, Paraguay, & Uruaguay (all models) 36L8880Machine Type 22571 Top Cover Assembly, Black

Machine Type 225793.5″ 1.44MB Diskette Drive, Black (models 13A 21A 22G12U 24U 11S 11H 11Y 26S 26H 26Y A1A B3A B4U B4F B7GB8C B8V B9S B9H B9Y D1U D1F

Machine Type 225719 155 W Power Supply, uATX (models 11S 11H 11Y 13A 26S26H 26Y 12U 24U 21A A1A B3A B4U B4F B8C B8V B9SB9H B9Y D1U D1F 22A 23U 23F D2Q

Machine Type 2257INTEL Lake Clark 2.7 Ethernet Adapter (models 71Q 71T72F 72U 81A 82F 82U 83V 84A 85A 86H 86S 86Y 91H 91S91Y 92FU 92 93Q 93T 94G)22P47

Recovery CDs Win ME - Machine Type 2257Polish (models 22G B7G 47G 55G) 25P5977Hungarian (models 22G B7G 47G 55G) 25P5978Slovenian (models 22G B7G 47G

Keyboards - Machine Type 2257Bulgarian, Rapid Access IIIe Keyboard (black) (models 22GB7G 47G 55G 94G)19K1914Chinese/US, Rapid Access IIIe Keyboard (b

Product Recovery Program menuType 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, 6348 machines haverecovery and diagnostics programs on a

Keyboards - Machine Type 2257Spanish, Rapid Access IIIe Keyboard (black) (models 22GB7G 47G 55G 94G)19K1939Swedish/Finn, Rapid Access IIIe Keyboard (b

Keyboards - Machine Type 2257Portuguese, Rapid Access IIIe Keyboard (white) 24P0533Romanian, Rapid Access IIIe Keyboard (white) 24P0534Russian, Rapid

Power Cords - Type 2257Spanish (all models) 1339520Swiss (all models) 1339520Swiss - French/German (all models) 14F0051US English (all models) 93F2364

Machine Type 225415 Lithium Battery (all models) 33F835416 System Board W/O Mem/Proc (all models)Important: These models may contain systemboard partn

Machine Type 2254Cable Assembly Ultra ATA HDD Cable (models CVF CVUG05 G06)37L4525SPDIF Daughter Card Cable (models CVF CVU) 22P4399Recovery CDs Win M

Keyboards - Machine Type 2254Chinese/US, Rapid Access IIIe Keyboard (black) 19K1915Czech, Rapid Access IIIe Keyboard (black) 19K1916Danish, Rapid Acce

Power Cords - Type 2254Czechoslovakian 1339520Denmark 13F9997Finland 1339520France 1339520German 1339520Hungarian 1339520Israel 14F0087Italian 14F0069

Machine Type 63375 EMC Shield for 5.25″ Bay (models CVF CVU G03 G04 G05) 19K55486 Front Bezel Assembly, Pearl White (models CVF CVU) 06P82126 Front Be

Machine Type 6337Fansink - Heatsink with Fan and Clip Assembly (modelsCVF CVU G03 G04 G05)06P24582 Button Mouse, White (models CVF CVU) 10L61452 Butto

Recovery CDs Win 2K - Machine Type 6337Russian Win 2K 25P6037Polish Win 2K 25P6038Hungarian Win 2K 25P6039Turkish Win 2K 25P6040Thai Win 2K 25P6041Rec

DiagnosticsThe Diagnostics program uses a full range of diagnostic utilities to determine theoperating condition of the computer’s hardware components

Recovery CDs Win ME - Machine Type 6337Spanish 32P4492LA Spanish 32P4493Portuguese 32P4494Brazil, Portuguese 25P5965German 25P5966Italian 25P5967Dutch

Keyboards - Machine Type 6337Italy, white 32P5057Japanese, white 32P5058Korean, white 32P5059LA Spanish, white 32P5060Norwegian, white 32P5061Polish,

Keyboards - Machine Type 6337Italy, Black 32P5017Japanese, Black 32P5018Korean, Black 32P5019LA Spanish, Black 32P5020Norwegian, Black 32P5021Polish,

Power Cords - Type 6337Latin American (all models) 6952301Netherlands 1339520New Zealand 93F2365Norwegian 1339520Polish 1339520Portuguese 1339520Serbi

196 Hardware Maintenance Manual

Chapter 8. Additional Service InformationSecurity features ...197Passwords...197Power-onpassword...197Removingapower-onpasswo

3. Move the recovery jumper from normal to ROM recovery.4. Power-on the computer. The system senses the change in the position anderases the password.

and services from Retain-a-Group. It is the customer’s responsibility to maintainthe MIF file and to inform Retain-a-Group of any changes to the file.

http://www.ibm.com/pc/us/2. PC PartnerInfo-Technical Database (CTSTIPS.NSF)3. HelpCenter4. Levels 1 and 2 SupportTo update (flash) the BIOS, see “Flas

8. Follow the instructions on the screen to complete the flash (BIOS/VPD) updateprocedure.9. When you are instructed to reboot the computer, power-off

A selected test is marked by >>. Pressing the space bar again de-selects a testand removes the chevron.4. Repeat steps 2 and 3 above to select a

Power managementPower management reduces the power consumption of certain components of thecomputer such as the system power supply, processor, hard d

– Standby: Screen is blank, but can be restored immediately when any activityis detected.– Suspend: Monitor uses less power than in Standby mode. Scre

Network settingsThis section applies only to computers that are linked to a network.The Configuration/Setup Utility program includes settings that can

Wake on LANThis setting is used to enable or disable the IBM-developed Wake on LAN feature.This feature makes it possible for the computer to be turne

206 Hardware Maintenance Manual

Chapter 9. Related service informationNote: The service procedures are designed to help you isolate problems. They arewritten with the assumption that

Electrical safetyCAUTION:Electrical current from power, telephone, and communication cables can behazardous. To avoid personal injury or equipment dam

Observe the special safety precautions when you work with very high voltages;these instructions are in the safety sections of maintenance information.

3. Check the power cord for:a. A third-wire ground connector in good condition. Use a meter to measurethird-wire ground continuity for 0.1 ohm or less

Grounding requirementsElectrical grounding of the computer is required for operator safety and correctsystem function. Proper grounding of the electri

v Memory Test-QuickThe quick memory test will take about 20 seconds per MB of memory andwill detect solid (stuck) memory failures only.Notes:v Either

v Connect and disconnect cables as described in the following table wheninstalling, moving, or opening covers on this product or attached devices.To C

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)CAUTION:Use safe practices when lifting.v Statement 5CAUTION:The power control button on the devic

Importante:Todas as instruções de cuidado e perigo da IBM documentation começam com umnúmero. Este número é utilizado para fazer referência cruzada de

Instrução2CUIDADO:Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, NúmerodePeça33F8354 ou uma bateria de tipo equivalente, recomendad

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)CUIDADO:Ao levantar a máquina, faça-o com segurança.Instrução5CUIDADO:Os botões Liga/Desliga local

Chapter 9. Related service information 217

218 Hardware Maintenance Manual

Chapter 9. Related service information 219

220 Hardware Maintenance Manual

Chapter 9. Related service information 221

Note: See “Diagnostic error codes” on page 72 for error code listings.Hard file Smart testUse the Hard File Smart Test when the system management tool

222 Hardware Maintenance Manual

Chapter 9. Related service information 223

224 Hardware Maintenance Manual

Important:Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBMdocumentation sont précédées d’un numéro. Ce dernier permet de me

Notice n 2ATTENTION:Remplacez la pile au lithium usagée par une pile de référence identiqueexclusivement - voir la référence IBM - ou par une pile éq

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)ATTENTION:Faites-vous aider pour soulever ce produit.Notice n 5ATTENTION:Le bouton de mise sous t

Wichtig:Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einerNummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis m

Hinweis 2ACHTUNG:Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer33F8354 oder durch eine vom Hersteller empfohlene Batterie e

≥18 kg ≥32 kg ≥55 kgACHTUNG:Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungenbeachten.Hinweis 5ACHTUNG:Mit dem Betriebsspannungss

Importante:Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBMdocumentation iniziano con un numero. Questo numero viene uti

The Full Erase Hard Drive provides a DOS utility that performs the followingsteps.v Performs all the steps in Quick Erase.v Provides a DOS utility tha

Avviso 2ATTENZIONE:Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM connumero parte 33F8354 o batterie dello stesso tipo o

≥18 kg ≥32 kg ≥55 kgATTENZIONE:Durante il sollevamento della macchina seguire delle norme di sicurezza.Avviso 5ATTENZIONE:Il pulsante del controllo de

234 Hardware Maintenance Manual

Chapter 9. Related service information 235

236 Hardware Maintenance Manual

Importante:Todas las declaraciones de precauciín de esta IBM documentation empiezan con unnúmero. Dicho número se emplea para establecer una referenci

Declaración2PRECAUCIÓN:Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza33F8354 de IBM o cualquier tipo de batería equ

Declaración4≥18 kg ≥32 kg ≥55 kgPRECAUCIÓN:Tome medidas de seguridad al levantar el producto.Declaración5PRECAUCIÓN:El botín de control de alimentacií

Send us your comments!We want to know your opinion about this manual (part number). Your input willhelp us to improve our publications.Please photocop

Problem determination tipsDue to the variety of hardware and software combinations that can beencountered, use the following information to assist you

When to use the Low-Level Format programNotes:1. The low-level format is not available on all diagnostic diskettes.2. Before formatting the hard disk

TrademarksThe following terms are trademarks of the IBM Corporation in the United States,other countries, or both:Alert on LAN OS/2 WarpEtherJet Serve

Part Number: 24P2928(1P) P/N: 24P2928

18 Hardware Maintenance Manual

Chapter 4. Installing OptionsLocating the connectors on the front of yourcomputer...19Locating the connectors on the rear of yourcomputer.

1Front USB connector2Front USB connectorThe following illustration shows the location of the connectors on the front of thedesktop computer.1Fro

The following illustration shows the location of the connectors on the front of themicrotower computer.1Front USB connector2Front USB connectorCha

IB MHard ware Maintenan ce ManualTypes 2254, 2256, 2257, 6336, 6337, 6339 ,6341, 6342, 6346, 6347,6348

Locating the connectors on the rear of your computerThe following illustration shows the location of the connectors on the rear of thesmall desktop mo

The following illustration shows the location of the connectors on the rear of thedesktop model computer.1Power connector 8Audio line in connector

The following illustration shows the location of the connectors on the back of themicrotower model computer.1Mouse connector 8Audio line out conne

Connector DescriptionMouse connector Used to attach a mouse, trackball, or other pointing device thatuses a PS/2 mouse connector.Keyboard connector Us

Connect each computer on a home PNA network directly to a telephone-line wallconnector. If you have more computers than telephone-line wall connectors

Locating components - small desktop modelThe following illustration will help you locate the various components in yourcomputer.1Power supply 5DIM

See the following illustration for the location of parts on the system board.1 Fan connector 11 Primary IDE connector2 Microprocessor 12 Front

1. Remove the cover. See “Removing the cover - small desktop model” onpage 26.2. To locate the DIMM connectors. See “Identifying parts on the system b

2. Remove the slot screw and slot cover for the appropriate expansion slot.3. Install the adapter and insert the retaining screw.What to do next:v To

The following illustration shows the locations of the drive baysThe following table describes some of the drives that you can install in each bayand t

Note:Before using this information and the product it supports, be sure to read the general information undFirst Edition (July 2001)The following para

6. Slide the drive cage halfway into the mounting tray.7. Each integrated drive electronics (IDE) drive requires two cables; a four-wirepower cable th

Installing a Rope Clip - small desktop modelTo help prevent hardware theft, you can add a 3/16 inch or 5 mm Rope Clip andcable to your computer. After

2. Clear any cables that might impede the replacement of the cover.3. Place the cover over the computer and slide it to the rear until it is fully clo

Locating components - desktop modelThe following illustration will help you locate the various components in yourcomputer.1CD drive or DVD drive 6

See the following illustration for the location of parts on the system board.1 Fan connector 11 Primary IDE connector2 Microprocessor 12 Front

2. To locate the DIMM connectors. See “Identifying parts on the system board -desktop model” on page 35.3. Open the retaining clips.4. Make sure the n

2. Remove the adapter slot cover latch and the slot cover for the appropriateexpansion slot.3. Remove the adapter from its static-protective package.4

Internal drives are devices that your computer uses to read and store data. You canadd drives to your computer to increase storage capacity and to ena

Notes:1. Drives that are greater than 41.3 mm (1.6 in.) high cannot be installed.2. Install removable media (tape or CD) drives in the accessible bay:

6. Make sure the drive that you are installing is set correctly as either a master ora slave device.v If it is the first CD drive or DVD drive, set as

About this manualThis manual contains service and reference information for the IBM®computerTypes 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6436

2. Locate the secondary IDE connector and CD-ROM audio connector on thesystem board. See “Identifying parts on the system board - desktop model” onpag

5. Thread the cable through the Rope Clip and around an object that is not a partof or permanently secured to the building structure or foundation, an

3. Position the cover over the chassis and pivot the cover down over thecomputer until the cover snaps into place.4. Reconnect the external cables and

4. Remove the thumbscrews from the rear of the computer and slide the covertoward the rear of the computer.Chapter 4. Installing Options 45

Locating components - microtower modelThe following illustration will help you locate the various components in yourcomputer.1Microprocessor and hea

2. Push the metal tab and slide the power supply unit upward.3. Rotate the power supply outward as shown.Chapter 4. Installing Options 47

4. Remove the power supply and carefully lay it to the side.5. To replace the power supply, reverse these steps.Identifying parts on the system board

See the following illustration for the location of parts on the system board.1 Fan connector 11 Primary IDE connector2 Microprocessor 12 Front

2. You might have to remove an adapter to gain access to the DIMM slots. See“Installing adapters - microtower model”.3. To locate the DIMM connectors.

2. Remove the adapter slot cover for the appropriate expansion slot.3. Remove the adapter from its static-protective package.4. Install the adapter in

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.Lea atentamente todas las declaraciones de precaución y peligro ante

When you install an internal drive, it is important to note what type and size ofdrive that you can install in each bay. Also, it is important to corr

Installing a driveTo install an internal drive, follow these steps.1. Remove the cover. See “Removing the cover - microtower model” on page 44.Note: I

5. Install the drive into the bay. Align the screw holes, and insert the two screws.6. Each integrated drive electronics (IDE) drive requires two cabl

5. If you have a CD-ROM drive audio cable, connect it to the drive and thesystem board.To connect an additional IDE CD drive or DVD drive1. Locate the

which it cannot be removed; then fasten the cable ends together with a lock.1Rope Clip2Bolt holes3NutsWhat to do next:To work with another optio

3. Position the cover over the chassis so that the front edge is approximately oneinch away from the front bezel.4. Lower the cover down over the chas

58 Hardware Maintenance Manual

Chapter 5. FRU ReplacementsIdentifying parts on the system board ...59Replacing a System Board - Small Desktop Model 60Replacing a processor - Small

See the following illustration for the location of parts on the system board.1 Fan connector 11 Primary IDE connector2 Microprocessor 12 Front

Notes:1. The BIOS and Vital Product Data (VPD) for the computer you are servicing must beinstalled on the new system board (FRU) after it is installed

ContentsAbout this manual ...iiiImportant Safety Information ...iiiChapter 1. General Checkout...1Chapter 2. General Information ...3

2. Turn off the system and peripheral devices and disconnect all external cablesand power cords; then, remove the cover (see “Removing the cover - sma

Notes:1. The BIOS and Vital Product Data (VPD) for the computer you are servicing must beinstalled on the new system board (FRU) after it is installed

2. Turn off the system and peripheral devices and disconnect all external cablesand power cords; then, remove the cover (see “Removing the cover - des

Replacing a system board - Microtower ModelImportant:Before replacing a system board, back up Asset information by using the “Asset EEPROMbackup” on p

v Memory modules6. Ensure that the new system board jumper settings match the old system boardjumper settings.Replacing a processor - Microtower Model

4. Slide the power supply unit up toward the top of the chassis.5. Rotate the power supply outward as shown.Chapter 5. FRU Replacements 67

6. Pull the power supply forward and carefully rotate it toward the front of thechassis.68 Hardware Maintenance Manual

Chapter 6. Symptom-to-FRU IndexSDRAM memory errors ...70Hard disk drive boot error ...70Power Supply Errors ...71Diagnostic error

SDRAM memory errorsSDRAM error messages issued by the IBM PC Enhanced Diagnostics.Error FRU/Action2xxA memory error was detected in SDRAMsocket Y.Repl

Power Supply ErrorsIf the power-on indicator is not on, the power supply fan is not running, or thecomputer will not power-off, use the following proc

Chapter 8. Additional ServiceInformation ...197Security features ...197Passwords...197Vital product data ...198Man

Diagnostic error codesRefer to the following diagnostic error codes when using the diagnostic tests. See″Diagnostics″ on page 9 for the specific type

Diagnostic Error Code FRU/Action000-197-XXXBIOS test warning1. Make sure the component that is calledout is connected and/or enabled2. Re-run test3. C

Diagnostic Error Code FRU/Action001-038-XXXSystem Extension failure1. Adapter card2. System board001-039-XXXSystem DMI data structure error1. Flash th

Diagnostic Error Code FRU/Action001-271-XXXSystem IRQ4 failure1. Device on IRQ42. System board001-272-XXXSystem IRQ5 failure1. Device on IRQ52. System

Diagnostic Error Code FRU/Action001-301-XXXSystem RTC Century byte error1. Flash the system2. System board005-000-XXXVideo Test Passed1. No action005-

Diagnostic Error Code FRU/Action005-197-XXXVideo test warning1. Make sure the component that is calledout is connected and/or enabled2. Re-run test3.

Diagnostic Error Code FRU/Action011-000-XXXSerial port Interface Test Passed1. No action011-001-XXXSerial port Presence1. Remove external serial devic

Diagnostic Error Code FRU/Action014-001-XXXParallel port Presence1. Remove external parallel device, ifpresent2. Run setup, enable port3. System board

Diagnostic Error Code FRU/Action015-002-XXXUSB port Timeout1. Remove USB device(s) and re-test2. System board015-015-XXXUSB port External Loopback fai

Diagnostic Error Code FRU/Action018-195-XXXPCI Card Test aborted by user1. PCI card2. Information3. Re-start the test, if necessary018-196-XXXPCI Card

Chapter 1. General CheckoutThis general checkout procedure is for Types 2254, 2256, 2257, 6336, 6337, 6339,6341, 6342, 6346, 6347, and 6348 computers.

Diagnostic Error Code FRU/Action020-199-XXXPCI test failed, cause unknown1. Go to the ″Undetermined problems″section2. Flash the system and re-test3.

Diagnostic Error Code FRU/Action030-00X-XXX030-01X-XXXSCSI interface failure1. SCSI signal cable2. Check power supply3. SCSI device4. SCSI adapter car

Diagnostic Error Code FRU/Action035-196-XXXRAID interface test halt, error thresholdexceeded1. Press F3 to review the log file2. Re-start the test to

Diagnostic Error Code FRU/Action071-199-XXXAudio port test failed, cause unknown1. Go to the ″Undetermined problems″section2. Flash the system and re-

Diagnostic Error Code FRU/Action086-196-XXXMouse Port interface test halt, errorthreshold exceeded1. Press F3 to review the log file2. Re-start the te

Diagnostic Error Code FRU/Action170-195-XXXVoltage Sensor(s) Test aborted by user1. Information2. Re-start the test, if necessary170-196-XXXVoltage Se

Diagnostic Error Code FRU/Action175-199-XXXThermal Sensor(s) test failed, causeunknown1. Go to the ″Undetermined problems″section2. Flash the system a

Diagnostic Error Code FRU/Action217-28X-XXX217-29X-XXXHard Disk Drive (SCSI) error1. Hard Disk Drive Cable2. Check power supply voltages3. Hard Disk d

Beep symptomsBeep symptoms are short tones or a series of short tones separated by pauses(intervals without sound). See the following examples.Beeps D

Beep Symptom FRU/Action3-2-4Keyboard controller failed1. System Board2. Keyboard3-3-4Screen initialization failed1. Video Adapter (if installed)2. Sys