IBM 39V1643 Fiche technique télécharger pdf (Page 6)

(1) These numbers reflect an approximate average yield that has

been established for each supply item indicated based on

5% coverage. These yields are not a guarantee of minimum

life and are not covered under warranty, but are provided to

assist in supplies planning. Actual usage should be used to

establish the life of the supply product in each end user′s

specific application. Many factors, such as print coverage

per page, paper type and size, model type, and

environmental conditions can affect supply life.

Declared yield value in accordance with ISO/IEC 19752.

The approximate average yields are not a warranty or

guarantee of minimum life, and are provided to assist in

initial supplies planning. Actual usage should be used to

establish the supply′s life in the end user′s application.

Many factors (for example, print coverage per page,

machine settings, paper type and size, and environmental

conditions) can affect supply life.

Maintenance supplies:

The following maintenance

supplies are available for these printers:

Part

Description Model number Approximate average yield

Photoconductor Kit All 39V1645 30,000 impressions

All maintenance supplies are customer installable.

Installation services are available at IBM′s current

billable service rate for this product, with a one-hour

minimum. The maintenance kits must be purchased

separately by the customer before contacting IBM for

installation.

Supply warranties are only for defects in materials and

workmanship at the time of shipment and installation.

They are not for print count life or normal wear and tear,

nor for any print count minimum. Contact your place of

purchase for warranty return instructions.

IBM is committed to environmentally conscious programs

for printer supplies. A collection program for used printer

cartridges has been established and return instructions

are included in the supply item packaging, with free return

shipping.

End users can contact IBM for the name of an IBM reseller

in their area where IBM printing supplies can be

purchased. Resellers can order IBM printing supplies

through IBM in Asia Pacific.

To call IBM, contact one of the following numbers:

Australia 132 426

Bangladesh 65-320 1631

Brunei 65-320 1631

Cambodia 65-320 1631

China 86-10-65391188-3009

Hong Kong 852-2825-7878

India 91-80-22063000

Indonesia 62-21-523-8153

Japan 81-3-5563-3886

Korea 82-2-3284-5090

Laos 65-320 1631

Malaysia 60-3-7720-2517

Myanmar 65-320 1631

New Zealand 0800 810800

Philippines 63-2-819-2307

Singapore 65-320 1631

Sri Lanka 65-320 1631

Taiwan 886-2-27258888-9517

Thailand 66-2-273-4538

Vietnam 65-320 1631

Security, auditability, and control

This product uses the security and auditability features

of the host hardware, host software, and application

software.

The customer is responsible for evaluation, selection, and

implementation of security features, administrative

procedures, and appropriate controls in application

systems and communications facilities.

Terms and conditions

Volume orders:

Contact your IBM representative.

Warranty and maintenance

Warranty period:

Twelve months

Warranty

• Technical support during warranty period

• IBM On-Site Repair (IOR) 9 x 5, next business day with

Tier 1 CRU

Warranty service upgrades

• IOR 24 x 7, same day

Post-warranty service

• IOR 9 x 5, Monday through Friday excluding holidays

• IOR 24 x 7

IBM hourly service rate classification:

Two

Maintenance processing:

Low end

Warranty service

If required, IBM provides repair or exchange service

depending on the types of warranty service specified for

the machine. IBM will attempt to resolve your problem

over the telephone, or electronically via an IBM Web site.

You must follow the problem determination and resolution

procedures that IBM specifies. Scheduling of service will

depend upon the time of your call and is subject to parts

availability. If applicable to your product, parts

considered Customer Replaceable Units (CRUs) will be

provided as part of the machine′s standard warranty

service.

Service levels are response-time objectives and are not

guaranteed. The specified level of warranty service may

not be available in all worldwide locations. Additional

charges may apply outside IBM′s normal service area.

Contact your local IBM representative or your reseller for

country- and location-specific information. This product

is covered by the following types of service.

CRU service and On-site for other selected parts.

CRU service:

IBM provides replacement CRUs to you for

you to install. CRU information and replacement

instructions are shipped with your machine and are

available from IBM upon your request. CRUs are

designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU

Installation of Tier 1 CRUs is your responsibility. If IBM

installs a Tier 1 CRU at your request, you will be charged

for the installation.

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IBM 39V1643 Fiche technique Page 6

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