Ibm INFO PRINT 3000 Manuel d'utilisateur

InfoPrint 3000Operator’s GuideS544-5564-01IBM

viii InfoPrint 3000 Operator’s Guide

Adjusting the Print PositionDo this task when you load preprinted forms, adhesive labels, or other forms thatrequire a precise registration that is no

Note on Point of Origin:When you adjust the print position of a defined forms identification name, theprinter automatically stores the new point of orig

2. If the form name in the Assign Form to Load window is not correct, SELECTthe Search... pushbutton to find the form name you want. When you havefound

Things To Keep In Mind When You Adjust the Print Position:Print jobs with data closer than 20 mm (about 1 inch) to the fold perforation orfrom the edg

tractor feed holes (the process direction). The horizontal adjustment moves thepoint of origin on a line that is at 90° (perpendicular) to the forms t

Operator Tipsv When you increase the horizontal value by one, you move theorigin toward the right side of the form by one pel.v When you decrease the

Adjusting the Volume of the Operator Alert AssemblyThe operator alert assembly has the following main parts:v Built-in operator alert light and buzzer

Advancing Forms Using the NPRO and NPRO Page FunctionsNPRO (NonProcess RunOut) moves forms forward through the forms path.v In simplex mode, NPRO move

Requirements For NPRO To FunctionThe following conditions must be met before NPRO can function:v The printer is in a Not Ready statev Forms are loaded

Simplex Modev When the printer is stopped, under the Operate pull-down menu SELECT theNPRO Page pushbutton on Display Touch Screen window.v Forms adva

Figures1. Forms Path Through a Printer Engine 162. Stacker Control Panel ... 283. Stacker Height Control ... 314. Display Touch Screen Wind

Canceling a JobDo this task when you need to stop a print job and delete the print data.1. Stop the printers.v In duplex mode, you must stop both prin

Changing the Password or Authorization LevelThis procedure lets you set the authorization level of the person that is working onthe printer. It also a

To Change the Password or Authorization Level, do the following:1. From the Options pull-down menu, SELECT Password.2. To change the Authorization Lev

Checking for a Front-Facing PageDo this task when your system uses the eject-to-front-facing-page facility or it isconfigured on the printer. Also, do

Notes to the Operator:1. To use the eject-to-front-facing-page facility, you must set the printerconfiguration item “Eject to Front Facing” to Yes (use

3. If the fold direction is the way you want, do the following to start or continuea print job:a. If necessary, SELECT the Back Facing pushbutton.The

Checking the Forms AlignmentDo this task when you see a CHECK FORMS ALIGNMENT message or whenever youload, splice, or adjust forms.1. At the upper rea

Checking Print QualityPrint quality problems are commonly caused by:v Paper chads in the transfer coronav Dirty corona wiresv Photoconductor scratches

Cleaning the Oiler BeltNotes to the Operator On Cleaning the Oiler Beltv For reliable printer performance, clean the oiler belt at least once eachweek

3. To release the oiler-belt gate, turn the wing nut counterclockwise.4. Open the oiler-belt gate.5. Allow the oiler belt to cool for at least 10 minu

x InfoPrint 3000 Operator’s Guide

Cleaning the PrinterClean the following areas of both printers once each day:v Developer areav Forms input areav Transfer station areav Stacker areav

In duplex mode, the forms move through both Printer 1 and Printer 2 toeither the stacker on Printer 2 or to a postprocessing device behind Printer 2.I

DEVELOPER AREA:9. Open the left top and front center left covers of the printer.10. The printer has three coronas that you need to clean. The charge c

Important Note About the CoronasThere is no device to prevent you from pulling out the corona wires. Becareful not to break the thin wires and tiny re

FORMS INPUT AREA:13. Open the top left and front left center covers of the printer, if they are notalready open.14. Use a toner-certified vacuum cleane

TRANSFER STATION AREA:Attention!Use care when you clean behind the transfer station. Open the transferstation to its full upright position to ensure t

20. Raise the transfer station.94 InfoPrint 3000 Operator’s Guide

21. Open the lower tractor covers.22. Vacuum the lower tractor pins to remove forms dust and debris.23. Close the lower tractor covers.24. To clean th

Important Note About Cleaning the CoronasThere is no device to prevent you from pulling out the coronas. Becareful not to break the thin wires and tin

STACKER AREA:28. Open the stacker gate (5) if the buffer/flipper unit or an installedpostprocessing device does not interfere.29. Use a toner-certified

Tables1. InfoPrint 3000 Printer Specification Summary 22. Operator Responsibilities ... 93. Developer Area Controls... 214. Printer Control Pa

30. Use a soft cloth to clean the six stacker jam sensors and two mirrors.31. Close the stacker gate.98 InfoPrint 3000 Operator’s Guide

FUSER AREA:32. Open the front left cover.33. Use a soft cloth or paper towel to wipe up excess fuser oil on any surfaces.34. Use a vacuum cleaner to r

37. Remove the Toner Collector Case.38. Vacuum any spilled toner from around and under the Toner Collector Case.39. Use a soft cloth to clean the insi

Connecting an Accessory to the Operator Alert ContactsThis function provides you with a set of external contacts that allow the hook-upof an alert sig

Loading Forms (Simplex or Dual Simplex Mode)Do this task when any of the following situations occur:v When you see the END OF FORMS 078A messagev You

To load forms, do the following:1. Open the top and center front covers if they are not already open.2. Open a box of forms and place the box in the i

AT THE STACKER:3. Slide the form width handle to the farthest left position (18 on the scale).4. Turn the form length knob until two lights on the for

5. Release the transfer station latch and raise the transfer station to its uprightposition.6. Swing the lower static discharge brush to the left.7. P

8. Pull the forms over the forms guides.9. Open the two lower tractor covers.10. Guide the forms under the transfer station brushes and up to the trac

18. Open the two upper tractor covers.19. Pull the forms tightly over the transfer station.Attention!If the forms are not pulled tightly over the tran

xii InfoPrint 3000 Operator’s Guide

21. Ensure that the feed holes on the forms are centered on the tractor pins andnot beginning to tear. If tearing is evident, adjust the rear tractor

23. Fold the forms at the first perforation to make a double thickness.Note: Use the original fold of the form. Do not fold the forms opposite to theor

26. Open the stacker gate (1). Check that the forms are folding correctly (on theiroriginal folds). Press the Forms Feed button to feed additional for

27. Slide the stacker forms width handle close to the edge of the forms withoutwrinkling the forms.28. Close the stacker gate.Chapter 6. Operator Resp

AT THE TRANSFER STATION:29. Press the Forms Feed pushbutton to line up a page perforation with the formsscale on the rear tractor cover until the perf

v If the fold is pointing to the left, press the forms set on the left.v If the fold is pointing to the right, press the forms set on the right.31. Cl

AT THE DISPLAY TOUCH SCREEN:32. If you have changed to a different-size form, SELECT the Assign Form toLoad... procedure from the Options pull-down me

Loading Forms (Duplex Mode)The ED1/ED2 duplex printing system is designed to have forms loaded throughPrinter 1, the Buffer/Flipper Unit, and Printer

3. Do step 1 on page 103 through step 26 on page 110 under “Loading Forms(Simplex or Dual Simplex Mode)” and return here.You now have forms in the sta

Adjusting the Stacker Table HeightWhen you change forms on the printer, it may be necessary to change the height ofthe stacker table. For example, goi

Statement of Limited WarrantyThe warranties provided by IBM in this Statement of Limited Warranty apply only toMachines you originally purchase for yo

Preprocessing and Postprocessing InstructionsThe printers have three interface ports. These ports may be equipped withpre/postprocessor (Pre/Post) or

For all other types of postprocessing devices and for all preprocessing devices, youhave to make enabled status changes in only the Configure Pre/Post

Nonprocess Runout (NPRO)The Nonprocess Runout (NPRO) function lets you move forms from the transferstation to the stacker. To add an extended length t

Recovering from a Forms Jam (Simplex Operations)This section describes how to clear specific simplex mode form jams. All of themessages that appear and

attempt to find that same page in the stacker or a postprocessing device. If youfind it, discard all pages starting with that page.In all cases but one,

ImportantTo clear the jam message from the Display Touch Screen window, do thefollowing:v For STACKER JAM 161 and STACKER JAM 164, you must open and c

Table 12. Jam Recovery Procedures - Simplex Mode (continued)Error Message SRC Code (In NumericOrder) Recovery ActionsUPPER TRACTOR FORMS JAM 0119TENSI

Table 12. Jam Recovery Procedures - Simplex Mode (continued)Error Message SRC Code (In NumericOrder) Recovery ActionsSTACKER FORMS JAM 0161STACKER FOR

Jams Between the Printer and a Postprocessing DeviceJams or separated forms that occur between the printer and the postprocessingdevice are not detect

Recovering from a Forms Jam (Duplex Operations)This section contains techniques for clearing specific form jams that appear as errormessages on the Pri

Warranty ServiceTo obtain warranty service for the Machine, you should contact your reseller or callIBM. In the United States, call IBM at 1-800-IBM-S

Following the automatic reprinting of pages, you must check for and discard anyduplicate pages that may have been printed. Locate the first reprinted p

Jams Within Printer 1Do this task when the Printer Error Display Touch Screen window shows one ofthe messages that is listed in Table 13:Table 13. Pri

Table 13. Printer 1 Jam Recovery Procedures - Duplex Mode (continued)Error Message SRC Code (In NumericOrder)Recovery ActionsUPPER TRACTOR FORMS JAM 0

Jams Within Printer 2Do this task when the Printer Error Display Touch Screen window shows one ofthe messages that is listed in Table 14:Table 14. Pri

Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued)Error Message SRC Code (In NumericOrder)Recovery ActionsUPPER TRACTOR FORMS JAM 0

Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued)Error Message SRC Code (In NumericOrder)Recovery ActionsSTACKER FORMS JAM 0161STA

Jam Between Printer 1 and Printer 2A jam occurring between Printer 1 and Printer 2 normally causes the forms to tearand separate. Both Printer 1 and P

Recovering from a Forms Jam in the Postprocessing DeviceWhen a forms jam occurs in a postprocessing device that causes the device to go toa Not Ready

Clearing the Forms PathTransfer Station Area1. Open the top left and front left center covers.Attention!Do not use the Forms Feed pushbutton on the pr

4. Raise the transfer station away from the photoconductor drum.Attention!The photoconductor drum is easily damaged, and it is very expensive toreplac

Limitation of LiabilityCircumstances may arise where, because of a default on IBM’s part (includingfundamental breach) or other liability (including n

5. Open the lower transfer station tractor covers.6. Check for torn carrier strips, oversized carrier holes, and torn paper.7. Remove any torn forms,

10. Open the upper transfer station tractor covers.11. Check for torn carrier strips, oversized carrier holes, and torn paper.12. Remove any torn form

Fuser and Stacker Areas1. Open the top and front left cover and the stacker gate.2. Break the forms at a perforation near the pendulum.3. Unload forms

5. Press and hold the puller lever down.6. Grasping the forms near the fuser entry area, pull them up and out of the fuser.(This moves the forms in th

8. If forms remain in the fuser, do the following:a. Open the oiler-belt gate.b. Lower the hot roll shield.c. Remove any forms you see.d. Raise the ho

Stacker and Pendulum Area1. Open the stacker gate (1).2. Ensure that the forms are folding correctly; that is, the forms stack lies flat(without bowing

Suggestions for Preventing JamsThe best way to prevent jams is to use forms and applications that were designedfor use with the printers. Form and app

v If you have been running labels, print a test job on plain paper forms to removeany adhesive residue that the labels may have left in the printer.v

Reporting Printer UsageEach printer has a usage meter:v In simplex mode: The usage meter counts only the feet of forms that areprocessed while printin

A new Printer Usage Sheet is sent to every customer every month.1. Open the rear right cover.2. Locate the label Page Counter X 100.3. Write the numbe

xvi InfoPrint 3000 Operator’s Guide

Running TracesThe Traces procedure lets you select, start, stop, and print traces.Notev Trace affects both printers when you are printing in duplex mo

6. To print a trace:a. You must stop the trace before you can print it. Do step 4 on page 148.b. Disable all host attachments before you print a trace

Adjusting the Preheat TemperatureThe Preheat selection in Form Characteristics box of the Define Form windowallows you to increase the preheat platen t

Poor Fusing - Simplex ModeIf poor fusing occurs on labels or heavy forms, increase the preheat temperature in5° increments until the fusing is accepta

Thread/Align FormsSelect this task when you load forms in duplex mode. This procedure is alsoautomatically called when the system is powered-on in dup

– The system has gone through a “Restart” procedure with forms that areloaded through both printers.– You are in a recovery procedure for an error con

3. SELECT the OK pushbutton on the window. The main Thread/Align Formsprocedure window (Figure 31) appears.Forms Are Loaded Through Both PrintersThese

Threading Without Printing1. SELECT the No option within the Print While Threading? field.2. SELECT the Start pushbutton.3. SELECT the Forms are Connec

You must now restart this Thread/Align Forms procedure by using theOperate menu.6. After you have visually verified that the Printer 1 alignment mark i

A one-bar or two-bar pattern is also printed on the alignment page. Thebar shows whether Side 1 or Side 2 of the form is being printed on Printer1.Thi

NoticesReferences in this publication to IBM products, programs, or services do not implythat IBM intends to make these available in all countries in

ImportantIf your visual verification of alignment is incorrect, all following duplexprint jobs are printed with incorrect alignment between the front a

3. SELECT the Feed Forms pushbutton on the Thread/Align Forms window.a. This prints a solid alignment mark after the leading edge on a page inPrinter

8. After you have visually verified that the Printer 1 alignment mark is alignedcorrectly on Printer 2, SELECT the Mark is Aligned pushbutton on thewin

This prints a dashed alignment mark after the leading edge of the page.b. This feeds a fixed length of forms through Printer 1.The fixed length is based

8. Visually verify that the dashed alignment mark that is printed on Printer 1 isaligned to the alignment mark on the input station on Printer 2.a. If

v You have visually checked the forms path and found it separated betweenPrinter 1 and Printer 2.v The main Thread/Align Forms procedure window appear

After you have completed the splicing procedure, go to step 5.5. SELECT the Forms are Connected pushbutton.6. SELECT the Feed to Align pushbutton on t

Printing While Threading1. SELECT the Yes option within the Print While Threading? field.2. SELECT the Start pushbutton.This informs the control unit t

7. If the queued job is too short to print all pages on Printer 1 for the complete“Length of Forms Between Transfer Points”, the printing process ceas

Threading the Buffer/Flipper UnitStraight Line ConfigurationFigure 32 shows the Buffer/Flipper Unit viewed from the front. The darker shadedside of the

TrademarksThe following terms used in this publication are trademarks of the IBMCorporation in the United States or other countries or both:AFCCU and

Left Angle ConfigurationFigure 33 shows the Buffer/Flipper Unit viewed from the front. The darker shadedside of the forms in Figure 33 is the side that

Unloading the StackerDo this task when you need to remove printed forms from the stacker or whenyou see the following message:STACKER FULL 0796Some co

5. Open the stacker gate (1).6. If you did not do an NPRO, leave four to five pages of blank forms attachedto the end of the job. This ensures correct

Operator Tips on Removing Forms From The StackerDo not attempt to remove a full stack from the stacker.v Limit the maximum weight of the stack by brea

Switching Printer Modes (Dual Simplex/Duplex)Use these procedures to switch between duplex and dual simplex modes onModels ED1/ED2.Note: Do not change

and then execute the Shutdown routine. A window appears stating that thesystem is shutting down. A second window appears stating that the system isbei

Switching Print ResolutionUse this procedure to select the print resolution for a print job when it requires adifferent print resolution than is curre

Chapter 7. Ordering and Replacing SuppliesSupplies ...176IBM Supplies Worksheet ...176Ordering Supplies ...177Maintenance Su

SuppliesFor optimum reliability and print quality use IBM supplies, which are engineeredspecifically for IBM printers. Use the “IBM Supplies Worksheet”

Contact your CE for replacement pads.v Table 15 is a work sheet that lists IBM supplies and their part numbers. Makecopies of this work sheet to use w

Canadian Department of Communications compliance statement: This Class Adigital apparatus meets the requirements of the Canadian Interference-CausingE

Warranty ReturnsIf the supplies you receive are defective, return them to the place of purchaseduring the warranty period for a free replacement.Inclu

Adding Fuser OilAttention!You may leave printer power on while you perform this task, but the printershould not be printing.Using the wrong fuser oil

1. Open the rear center and rear right covers of the printer.2. Remove the cap from the oil reservoir. Put the cap in a safe place.3. Locate a bottle

9. Remove the spout and put the lid on the bottle. If the bottle is empty, discardthe bottle and the spout. If some oil remains, store the bottle and

Changing the Toner CartridgeAttention!Do not switch power off to the printer during this procedure.Using the wrong toner can cause serious print quali

2. Open a new toner carton. Remove the carton lid, the new toner cartridge, andthe cardboard tray. Save the carton lid for later use in step 12 on pag

6. Line up the cardboard tray against the front edge of the toner hopper.7. Pull the old cartridge out onto the cardboard tray carefully to prevent to

11. Close the toner cartridge latch (1).12. Place the carton lid on the lower lip of the toner hopper with the edge of thecarton lid under the upper l

Checking the Toner CollectorAttention!You must do this task immediately.Do not switch power off to the printer during this procedure.Do this task when

7. To resume processing, SELECT the Ready pushbutton on the main DisplayTouch Screen.8. If the CHECK TONER COLLECTOR message appears again, repeat ste

Taiwan EMC:Safety Notice ConventionsThis publication contains safety notices that warn users of situations that couldcause them harm.Caution NoticesCa

Changing the Toner CollectorAttention!You must do this task immediately. You cannot delay it as you can for someother Out of Supplies conditions.You m

2. Open the rear center cover.3. Lift the latch and remove the ring from the hook on the handle of the tonercollector case.4. Pull the toner collector

8. Place the new toner collector bag in the toner collector case.9. Return the toner collector case to the printer.Note: Be sure to insert the toner c

Changing the Developer MixAttention!You must leave printer power on while you do this task, but the printershould not be printing.Using the wrong deve

1. Open the front center left and right covers and the top left cover.2. Clear the forms, if possible, from the forms input area. If you cannot remove

4. Remove the cap from the empty bottle. Put the bottle back in the slot, directlyunder the developer mix drain hose.5. Grasp the drain hose and turn

6. Carefully insert the end of the hose into the empty developer mix bottle.Ensure that the hose is inserted securely and that no sharp bends obstruct

7. Locate the Developer Mix Inlet (1), the Developer Drain Lever B (2), and theDeveloper Run Pushbutton A (3) in the developer area.Importanta. Never

8. Open the Developer Drain Lever B by pulling out the lever and then lifting itupward.9. The developer mix starts draining immediately. Hold the drai

11. When the developer stops running, close the developer drain by pushing theDeveloper Drain Lever B downward and then pushing it in.12. Once the dev

Danger NoticesDanger notices make users aware of hazards that can cause serious injury or death.The following are examples of danger notices.Notices x

17. Clean the cover to remove any excess developer mix, and put it in a safeplace.ImportantEnsure that the developer drain is closed.18. Press the Dev

Attention!Never operate the printer when the developer inlet cover is removed.20. Put the developer inlet cover back in place.21. Clean the developer

Checking the Fine FilterDo this task when you see the following message:CHECK FINE FILTER 0799Note: You must do this task immediately. You cannot dela

Changing the Fine FilterAttention!You may leave printer power on while you perform this task, but the printershould not be printing.To clear this acti

3. Locate the latch on the filter cover and pull the latch up to open the filterhousing.4. Pull the filter housing out until it is tilting toward you abo

9. Put the fine filter in the filter housing. Ensure that the fine filter is completelyin the filter housing.10. Return the fine filter housing to its upright

Changing the Oiler BeltAttention!You may leave printer power on while you perform this task, but the printershould not be printing.Do this task when y

1. Open the stacker end cover.Note: When the oiler-belt gate is opened, the fuser begins to cool downimmediately, and the message changes to OILER GAT

4. Open the oiler-belt gate.5. Allow the printer to cool for at least 30 minutes.6. Lower the hot roll shield.HC6OG051FORMS WIDTH18 17 16 15 14 13 12

7. If you are changing the oiler belt and the oil pan that is shown above ispresent, do the following. Otherwise, go to step 8 on page 208.a. Remove t

Safety Noticesxxii InfoPrint 3000 Operator’s Guide

8. Grasp both ends of the upper oiler-belt roll, and move it to the right against thespring.9. Pull out the upper oiler-belt roll, left end first.208 I

10. Roll the upper roll down against the lower roll.11. Holding both rolls, press the lower oiler-belt roll to the right against thespring.12. Remove

ImportantWhen you install the oiler-belt rolls, you must line up the notches in therolls with the tabs on the sprocket. If you do not do this, the oil

24. To resume processing, SELECT the Ready pushbutton on the main DisplayTouch Screen.25. Place the old oiler belt inside the plastic bag and discard

Checking the Absorbent Pad in the Oil PanNot every printer has an oil pan and absorbent pad. Your CE may install these ifthey are necessary for optimu

4. Open the oiler-belt gate.5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated,continue with step 6. If it is not sat

8. Remove the oil pan by lifting the pan until the hooked portion of the pan isdisengaged from the lower oiler-belt support shaft.9. Remove the new ab

13. Install the oil pan onto the lower oiler-belt support shaft.14. Raise the hot roll shield.15. Close the oiler-belt gate.16. Turn the wing nut cloc

216 InfoPrint 3000 Operator’s Guide

Chapter 8. Configuring the SystemChanging the Language of Messages ...218Configuring the Printer ...219Printer Configuration Information ...22

The laser used in the InfoPrint 3000 complies with IEC 825-1 and EN 60825. Theprinter is a Class 1 Laser Product that contains five enclosed Class IIIb

Changing the Language of MessagesThis procedure lets you change the language that is used for all text within theDisplay Touch Screen windows.1. SELEC

Configuring the PrinterThis procedure lets you view, update, or print a copy of the printer configuration.Note: The printer can have multiple sets of co

Note: The printer does not collate multiple copies. This has to be done byhand.c. SELECT the Print pushbutton on the Print Configuration window.Importa

Table 16. Printer Configuration ItemsConfiguration Item Description Value OptionsPrinter Mode (D) This entry allows setting whether the duplex system is

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsFont Usage Font usage allows you to select the amount of me

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsNPRO Length This entry sets an extra length that is added t

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsFront Sheet Sequence(D)This entry sets whether the front si

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsFuser InactivityTimerThis entry sets the time, in hours, of

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsCut Sheet Emulation Sheets are divided in half using an ima

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsPreheat PlatenTemperatureThis entry allows setting the preh

SAFE0OEIENVIRONMENTAL INFORMATIONIBM has established a procedure by which used photoconductor drums can bereturned to IBM. Specific instructions and a

Table 16. Printer Configuration Items (continued)Configuration Item Description Value OptionsBeam 5 offsetadjustment forPrinter 2 (D)(See information in

Configuring the Host AttachmentsThis procedure lets you view, print, or change the configuration settings of aninstalled attachment.Note: The printer ca

4. To view configuration information for an attachment, do the following:a. SELECT an attachment type from the list.b. SELECT the View... pushbutton. Y

d. When you have made all the changes, SELECT the OK pushbutton. You seethe Configure Attachments window. If you want to change configurationinformation

Parallel Channel Configuration InformationTable 17 lists all configuration items, the purpose of each item, and the allowablevalue options for each item

Table 17. Parallel Channel Attachment Items (continued)Configuration Item Description Value OptionsData TransferProtocolSpecifies the data transfer mode

ESCON Channel Configuration InformationTable 18 lists all configuration items, what each item is used for, and the allowablevalue options for each item.

Token Ring TCP/IP Attachment InformationTable 19 lists all configuration items, what each item is used for, and the allowablevalue options for each ite

Table 19. Token Ring TCP/IP Attachment Items (continued)Configuration Item Description Value OptionsAlternate address(Local adapteraddress)Sets the uni

Ethernet TCP/IP Attachment InformationTable 20 lists all configuration items, what each item is used for, and the allowablevalue options for each item.

PrefaceThis publication is for the InfoPrint 3000 Type 3300 Model ES1 and InfoPrint 3000Models ED1/ED2 Advanced Function Printers. You will find the te

Table 20. Ethernet TCP/IP Attachment Items (continued)Configuration Item Description Value OptionsEthernet Type Specifies either the Standard or the IEE

FDDI TCP/IP Attachment InformationTable 21 lists all configuration items, what each item is used for, and the allowablevalue options for each item. The

Table 21. FDDI TCP/IP Attachment Items (continued)Configuration Item Description Value OptionsAlternate address(Local adapteraddress)Sets the unique LA

Configuring Preprocessing/Postprocessing Devices/InterfacesThis procedure lets you add, delete, or change specifications for preprocessing andpostproces

3. To add a new interface, do the following:a. SELECT the New Processor... pushbutton.b. Use the keyboard to enter the name of the interface you are a

Pre/Postprocessor Configuration ValuesTable 23 lists all configuration items, what each item is used for, and the allowablevalue options for each item.

Table 23. Pre/Postprocessor Device Configuration Items (continued)Selectable Field/Item Description Value OptionsPostprocessor TagTypeListed only for “

Configuring Remote AccessThis procedure lets you enable and configure remote access to the printer. You canuse these methods:v SNMP (Simple Network Mana

5. SELECT the Community Name procedure to configure additional SNMPparameters:246 InfoPrint 3000 Operator’s Guide

Defining FormsUse this procedure to define forms. You can add, change, or delete formdefinitions.You must define forms to the printer before you can load

– “Chapter 2. Operator’s Overview” on page 9, which describes the operator’srole in using and maintaining the printers.– “Chapter 3. Functional Areas”

4. To find a particular form name, SELECT the Search pushbutton. A keyboardappears so you can enter the form name.Note: Use care when you define a form

Setting the Preheat Platen Temperature:The Preheat selection in the Forms Characteristics box allows you to adjustthe temperature of the preheat plate

The forms are then available for the Assign Forms to Load window.Notes:1. For form width, specify the total physical width by including the 0.5 inchtr

Duplex Configuration WorksheetTable 24. Configuration Worksheet – Duplex ModelsItem Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer

Table 24. Configuration Worksheet – Duplex Models (continued)Item Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer 2Overlay Cache Ye

Table 24. Configuration Worksheet – Duplex Models (continued)Item Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer 2Beam 1 Offset Ad

Table 24. Configuration Worksheet – Duplex Models (continued)Item Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer 2Device Address 0

Table 24. Configuration Worksheet – Duplex Models (continued)Item Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer 2PREPROCESSING/PO

Table 24. Configuration Worksheet – Duplex Models (continued)Item Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer 2Pre/Postprocesso

Table 24. Configuration Worksheet – Duplex Models (continued)Item Available ValuesSelected ValuesDuplex Dual SimplexPrinter 1 Printer 2Enabled Yes / No

InfoPrint 3000 LibraryThe following additional InfoPrint 3000 publications are available:v InfoPrint 3000 Introduction and Planning Guide, G544-5563,

Simplex Configuration WorksheetTable 25. Configuration Worksheet – Simplex ModelItem Available Values Selected ValueMESSAGE DISPLAY LANGUAGE:v US Englis

Table 25. Configuration Worksheet – Simplex Model (continued)Item Available Values Selected ValueScreen Saver Timeout 0 to 60 minutesAlarm Suppression

Table 25. Configuration Worksheet – Simplex Model (continued)Item Available Values Selected ValueESCON Link A Installed Yes / NoESCON Link B Installed

Table 25. Configuration Worksheet – Simplex Model (continued)Item Available Values Selected ValueTypev Coupled Preprocessorv Coupled Postprocessorv Adv

Table 25. Configuration Worksheet – Simplex Model (continued)Item Available Values Selected ValueName 1 to 12 alphanumeric characters(including spaces)

Form Identification WorksheetsUse the “Form Identification Worksheet” on page 264 to record form identificationnames with their associated lengths, width

Form Identification WorksheetTable 26. Form Identification WorksheetForm Number: Definition With This Value: Notes:NameWidth (in millimeters or inches)Le

Chapter 9. Print Quality and Problem SolvingPrint Quality Problems ...266Sudden Failures ...268Problem Solving Tips and Suggested Acti

Print Quality ProblemsMany print quality problems are directly related to the kind of forms that arebeing used and the application that is being proce

Table 27. Print Quality Symptom Table (continued)Symptom ActionBlank spots (voids) or light areas notnear perforationsv Ensure that the forms are smoo

InfoPrint 3000Operator’s GuideS544-5564-01IBM

xxviii InfoPrint 3000 Operator’s Guide

Table 27. Print Quality Symptom Table (continued)Symptom ActionDark background or dirty prints Clean the printer, particularly the coronas and the oil

Problem Solving Tips and Suggested ActionsTable 28 is a summary of some hard-to-classify symptoms, a discussion of theprobable cause, and some actions

Table 28. Miscellaneous Problems (continued)Symptom Discussion Suggested ActionThe intervention lighton top of the printercomes on, but thealarm does

Chapter 10. Responding to MessagesChapter OverviewThis chapter lists the messages and codes that the printer displays, and itgives information about h

Program Check MessagesProgram Check messages show that the internal control unit microcode hasdetected a problem that may not allow the code to keep r

Hard Program Checksv For a Hard Program Check that occurs during either a power on/bring upsequence or normal operations, do the following:– SELECT th

Printer Error MessagesPrinter Error messages show that a serious hardware, microcode, or host interfaceproblem has been detected in a printer or in th

Help This pushbutton is included on all Printer Error windows. Select it todisplay help information for the panel.Notes1. Table 30 on page 281 lists a

Out Of Supplies MessagesOut of Supplies messages specify an operator task that needs to be done involvingprinter supplies. Figure 40 shows a sample Ou

Intervention Required MessagesIntervention Required messages specify an operator task that you need to do.Figure 41 shows a sample Intervention Requir

Summary of ChangesThe following list is a summary of the changes made in this edition:v Miscellaneous changes were made to Chapter 1 and Chapter 3.v M

Status MessagesStatus messages describe the condition of a printer or the system. Sometimes theyare a response to operator action.Status messages are

– Counters that show the total number of feet of forms run through the printerssince they were originally manufactured.– A reset counter that shows th

Table 29. Printer Status Window - Status Field Messages (continued)Message DescriptionWARMING UP In duplex mode, the fuser in one or both system print

Table 30. SRC MessagesCode Message Text Type (Printer Error unlessnoted otherwise)0104 Retractor position error0113 Tractor motor encoder error0114 Tr

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)0172 Stacker table timeout0174 Stacker safety switch on0

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)028A Thermistor 1 over temperature028B Thermistor 2 over

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)0795 Set forms direction Intervention Required0796 Stack

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)A206 370 Parallel attachment: Functional failureA209 370

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)A459 Ethernet TCP/IP: Unknown remote errorA45A Ethernet

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)AF01 Attachment subsystem cannot create a file.AF02 Attac

xxx InfoPrint 3000 Operator’s Guide

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)D081 MIC permanent errorD082 MIC failure during diagnost

Table 30. SRC Messages (continued)Code Message Text Type (Printer Error unlessnoted otherwise)D21B Intelligent postprocessor failed to clear bufferD21

290 InfoPrint 3000 Operator’s Guide

Appendix A. Valid Form Lengths in InchesTable 31. Examples of Some Valid Form Lengths in InchesIf the Form Length is:Use this value at theDisplay Touc

292 InfoPrint 3000 Operator’s Guide

Appendix B. Physical System LayoutsSimplex ModelsThe dimensions of the InfoPrint 3000 simplex printers, the service clearance aroundthe allowable confi

Duplex ModelsThe dimensions of the InfoPrint 3000 duplex printers, and the Buffer/Flipper Unit1, the optimum separation of the units, the service cl

115(4.5)635(25)864(34)276(11)2426(96)1090(43)Maintenance Area864(34)864(34)975(38)914(36)975(38)2719(107 = 8'- 11")5862(231 = 19'- 3&qu

296 InfoPrint 3000 Operator’s Guide

GlossaryThe following terms are defined as they are usedin InfoPrint 3000 documentation. If you do notfind the term you need, refer to the index or toth

Chapter 1. IntroductionChapter OverviewThis chapter reviews the characteristics of the IBM InfoPrint 3000, includingthe following models:v ES1v ED1/ED

caliper. The thickness of forms. This is usuallyexpressed in thousandths of an inch.carrier. The backing material for labels. Labels consistof the pri

DBCS. Double-byte character set.DCF. Document Composition Facility.developed image. The image that has been exposedonto the photoconductor and covered

while retaining its correct format, as defined by thearchitecture and as required by Print Services Facility.format. (1) The arrangement or layout of d

JES3. An MVS subsystem that receives jobs into thesystem, converts them to internal format, selects themfor running, processes their output, and purge

orientation of an overlay relative to the page point oforigin. See also text orientation.OS/VS.overlay. See electronic overlay.Overlay Generation Lang

Print Quality Enhancement (PQE). A printer facilitythat provides edge smoothing along diagonal lines, finefidelity protection, and independent boldness

System/370. An upward-compatible extension of theIBM System/360. A large collection of computingsystem devices that can be combined to produce a wider

IndexAabsorbent oil pad, checking 212addingdeveloper mix 191forms definitions 247fuser oil 179pre/postprocessing device interfaces241supplies 119toner

developer (continued)warning message 197developer areacleaning 90developer inlet 20drain 21drain lever 20inlet 20mix drain hose 22mix inlet 20run 21,

lever, operator controldeveloper drain 20FORMS WIDTH 30tractor control 25transfer station control 25Lexmark International 177light areas 267light prin

Table 1. InfoPrint 3000 Printer Specification SummaryModel ModeResolution(DPI)Print Speed(IPM)Basis Paper Weights Forms Width Forms Lengthg/m2lbsMin. m

Ready (Operate procedure) 45ready status 11rear service area 32recovering from forms jams (duplexoperations)forms are not jammed, torn orseparated 130

toner (continued)supply pushbutton 20toner inlet 20toner supply low 182toner collector 177traces 148traces, running 148tractor control lever 25transfe

310 InfoPrint 3000 Operator’s Guide

Readers’ Comments — We’d Like to Hear from YouInfoPrint 3000Operator’s GuidePublication No. S544-5564-01Overall, how satisfied are you with the informa

Readers’ Comments — We’d Like to Hear from YouS544-5564-01S544-5564-01IBMCut or FoldAlong LineCut or FoldAlong LineFold and Tape Please do not staple

IBMPart Number: 63H6618File Number: S370/4300/9370-16__Printed in U.S.A.S544-5564-0163H6618

Printer CharacteristicsThe InfoPrint 3000 printers are nonimpact, all-points-addressable printers. Theprinters each use a laser, electrophotographic p

This power-driven roller assembly is on the floor in the forms input area ofthe second printer of the system; the continuous forms are threaded through

Simplex and Dual Simplex Printing ApplicationsThe configuration that is shown in “Left Angle Configuration for Dual Simplex” onpage 8 supports simplex (

Inline Configuration for Duplex1 Optional preprocessing device2 Printer Utility Module (PUM) attached to Printer 13 Printer 14 Buffer/Flipper Unit5 AFC

Left Angle Configuration for Duplex1 Optional preprocessing device2 Printer Utility Module (PUM) attached to Printer 13 Printer 14 Buffer/Flipper Unit5

Note!Before using this information and the product it supports, be sure to read the general information under “Notices” onpage xvii.Second Edition (Oc

Left Angle Configuration for Dual Simplex1 Optional preprocessing device for Printer 12 Printer Utility Module (PUM) attached to Printer 13 Printer 14

Chapter 2. Operator’s OverviewChapter OverviewThis chapter provides an overview of the operator tasks and the generaloperation of the printer.Operator

Table 2. Operator Responsibilities (continued)What to Do: When to Do It: Where to Find More Information:Clear forms jams and errors As indicated by me

Normal Operation (Ready Status)Before the printer can begin printing, it must be in Ready status. The printer is inReady status when all of the follow

Operator Intervention (Not Ready Status)When normal operation is interrupted, the printer goes into a Not Ready status.SELECTING the Stop pushbutton o

Service Call ProcedureUse this procedure only when you have tried all of the operator actions that aredescribed in the error message or listed in this

14 InfoPrint 3000 Operator’s Guide

Chapter 3. Functional AreasThis chapter describes the forms path of the printer. It also provides a graphicoverview of the functional areas of the pri

For simplicity, Figure 1 shows a generalized forms path when a printer is beingused for simplex printing and is using boxed fan-fold forms.1 Transfer

Control Unit AreaThe Display Touch Screen, power control panel, and the operator alert assemblyare in the control unit area.1 Operator Alert Assembly2

Online Documentation AuthorizationFor online versions of this book, we authorize you to:v Copy, modify, and print the documentation contained on the m

Operator Alert AreaThe following figure shows the controls on the Operator Alert Area, which is onthe base of the Operator Alert Assembly.Using This Co

Using ThisControl: Does This:Control UnitLocal/RemoteSwitchEstablishes where control unit power is controlled.On Printer 1 - When this switch is in th

Developer AreaYou add toner and developer mix to the printer in the developer area. Table 3 onpage 21 describes the controls.You add toner by placing

Table 3. Developer Area ControlsUsing This Control: Does This:Toner Cartridge1Contains toner for the toner hopper.Developer Mix Inlet2Supply opening f

Forms Input and Transfer Station AreaYou load forms that are ready for processing into the printer at the forms inputarea. The developer mix bottle an

Printer Control PanelThe printer control panel is just below the transfer station. Table 4 describes itscontrols.Table 4. Printer Control PanelUsing T

Table 4. Printer Control Panel (continued)Using This Control: Does This:Forms Set Left FoldIndicates that the first fold perforation below the slots on

Transfer Station Control Lever and Tractor Control LeversThe transfer station control lever and the tractor control knob are on the transferstation fr

Puller Control LeverThe puller lever is on the left side of the input area. When you press the lever,pressure is released on the scuff and backup roll

Stacker AreaPrinted and fused fan-fold forms leave the fuser area and are refolded in thestacker area. “Stacker Control Panel” on page 28 and “Forms L

iv InfoPrint 3000 Operator’s Guide

Stacker Control PanelThe stacker control panel is just above the stacker. The controls allow you to raiseand lower the stacker table, stop the movemen

Using This Control: Does This:Moves the stacker table up.Stops the movement of the stacker table.Moves the stacker table down.Forms FeedAdvances the f

Forms Length and Width ControlsUsing This Control: Does This:FORMS WIDTH1Increases or decreases the stacker width setting. You can set thislever from

Stacker Height ControlThe stacker height control is behind the front left cover. This control allows you tocontrol the height (and weight) of the prin

Rear Service AreaThe toner collector, fine filter, usage meter, and fuser oil reservoir are in the rearservice area. The preprocessing/postprocessing de

Chapter 4. Using the Display Touch ScreenThis chapter describes the Display Touch Screen windows and their associatedcomponents. These windows are sim

Display Touch Screen WindowsFigure 4 shows a sample Display Touch Screen window and its components.1 Main WindowThe Main Window always appears on the

Next Printer Switches from one simplex printer main window to theother simplex printer main window. This pushbutton isavailable only in dual simplex m

In Insert mode, characters you select are inserted at the cursorposition, moving any existing characters to the right. In Overwritemode, characters yo

Selection Devices on the Display Touch Screen WindowsThe following sections summarize the controls you use to interact with theprinters.Fingertip Cont

ContentsOnline Documentation Authorization iiiFigures ... ixTables ... xiStatement of Limited Warranty ...xiiiProduction Statu

The new value you select or enter appears in the selectable field on the procedurewindow.Radio ButtonsA radio button on the Display Touch Screen consis

Control ProceduresSystem MenuThe System Menu Symbol (1) is a horizontal line within a pushbutton on the leftside of the Title Bar on all procedure win

procedure will not start another procedure of the same type. The window willdisplay the procedure window at the front of the cascade. However, in dual

dual simplex mode, if you make different settings for Printer 1 and Printer 2, theshortest of the two settings is used by both printers.Symbols and Vi

Table 5. Symbols and Visual Cues (continued)Visual Cue ExplanationA26O0020This symbol indicates that there are active procedure windows that are not d

Chapter 5. Task SummaryThe following sections summarize the functions available from the printerpull-down menus.Figure 10 on page 44 shows all pull-do

Service ActionsGeneralHelpEnable/DisableAttachmentsOperateConfigureOptionsHelpAuthorization LevelAll operatorsKey operatorCustomer EngineerAnalyzeRead

Operate Pull-Down MenuFigure 11 shows the selections available on the Operate pull-down menu.ReadyMakes the complete system (both printers) Ready when

NPRONon-process runout (NPRO) moves forms forward through the forms path.See “Advancing Forms Using the NPRO and NPRO Page Functions” onpage 75 for mo

Configure Pull-Down MenuFigure 12 shows the selections available on the Configure pull-down menu.Note: If the printer is not stopped, some items are “gr

On-Screen-Display Controls ... 66Adjusting the Print Position ... 68Adjusting the Volume of the Operator AlertAssembly... 74Advanc

Network Management Protocol (SNMP), Remote Management Interface(RMI), and Modem. See “Configuring Remote Access” on page 245 formore information.48 Inf

Analyze Pull-Down MenuFigure 13 shows the selections available on the Analyze pull-down menu.Service Actions...Used only by a service representative a

Options Pull-Down MenuFigure 14 shows the selections available on the Options pull-down menu.Assign Form to Load...Assigns the defined name of the form

Calibrate Touch ScreenRemoves the displacement between where you touch the screen surfaceand the small (+) symbol that appears on the screen when you

Help Pull-Down MenuThe Help pull-down menu has only one choice, General Help. SELECTINGGeneral Help displays general information about the Display Tou

Additional HelpAll procedure windows contain a Help pushbutton, which displays informationabout performing the procedure. This information usually inc

54 InfoPrint 3000 Operator’s Guide

Chapter 6. Operator ResponsibilitiesControlling the System Power ... 56Local/Remote Power Control... 57Powering On the System ... 57In Ho

This chapter contains step-by-step instructions for performing most printeroperator tasks. The tasks of enabling and disabling attachments, shutting d

Attention!The Unit Emergency switch lets you turn off all power to the system in thecase of an emergency.Do not use the Unit Emergency Power Off switc

Appendix A. Valid Form Lengths inInches...291Appendix B. Physical System Layouts 293Simplex Models ...293Duplex Models...

In Host-Controlled Remote ModeFor duplex systems: When the system master power control is from the hostsystem console, set the Local/Remote switches a

In Local-Controlled ModeFor duplex systems: When the system master power control is to be controlledlocally, set the Local/Remote switches as shown in

Powering Off the SystemFor duplex systems operating in duplex mode and for simplex systems, you mustswitch power off to the complete system whenever y

Shutting Down and Restarting the SystemUse this procedure when:v A recovery action procedure instructs you to either Shutdown or Restart thesystemv Yo

1. From the Operate pull-down menu, SELECT the Shutdown/Restart procedure.2. On the Shutdown/Restart procedure window, SELECT the Shutdownpushbutton.I

Enabling and Disabling AttachmentsDo this task whenever you need to enable (functionally connect) or disable(disconnect) the printer from the controll

Enabling a Host Attachment1. From the Options pull-down menu, SELECT the Enable/Disable Attachmentsprocedure.2. From the list of currently installed a

Adjusting the Display Touch Screen MonitorYou may decide that some physical aspect of the information image that isdisplayed on the face of the monito

On-Screen-Display ControlsIn addition to brightness and contrast, the On-Screen-Display (OSD) controls allowyou to make further adjustments to the ima

Table 10. Submenu Icons (continued)Using This Control: Does This:CancelCancels any adjustments you made and returns to the main menu.Exit OSDExits the