Ibm eserver xSeries 330 Manuel d'utilisateur télécharger pdf (Page 41)

Chapter 5. Solving problems

Solving problems

This section provides basic troubleshooting information to help you resolve some

common problems that might occur while setting up your server.

If you cannot locate and correct the problem using the information in this section,

refer to the " Solving problems" section in the User’s Reference on the IBM xSeries

Documentation CD and the "Server Support" flowchart in the front of this booklet for

additional information.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related

problems:

• Beep codes and error messages

The power-on self-test (POST) generates beep codes to indicate successful test

completion or the detection of a problem.

— One beep indicates successful completion of POST.

— More than one beep indicates that POST detected a problem. Error

messages also appear during startup if POST detects a hardware-

configuration problem.

See “POST beep code descriptions” on page 30 and “POST error messages” on

page 30 for more information.

• Troubleshooting chart

This chart lists problem symptoms and suggested steps to correct the problems.

See the “Troubleshooting charts” on page 33 for more information.

• Event or error logs

The system event or error log contains all error messages that are issued during

POST and all system status messages from the Advanced System Management

Processor.

To view the contents of the error logs, start the Configuration/Setup Utility

program; then, select Event/Error Logs from the main menu.

• Diagnostic programs and error messages

The server diagnostic programs are stored in the read-only memory (ROM) on

the system board. These programs are the primary method of testing the major

components of your server.

Note: Refer to the "Solving Problems" section in the User’s Reference on the IBM

xSeries Documentation CD for more detailed information about the

diagnostic programs.

• Light Path Diagnostics

The Light Path Diagnostics is used to quickly identify system errors. For more

information about the Light Path Diagnostic refer to the "Solving Problems"

section in the User’s Reference on the IBM xSeries Documentation CD.

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Ibm eserver xSeries 330 Manuel d'utilisateur Page 41